Frequently Asked Question

10 AM to 06.30 PM (Park Opening & Closing Time)
11 AM to 06 PM (Rides Operation Time)
Park is open all 365 days a year.

Ticket Rates are different for weekday & weekends for Adults & Kids. Please check the same on our “Book Now” page.
Weekday means – Monday to Friday
Weekend means – Saturday & Sunday. All National and State Government Holidays are also considered as per Weekend charges.
The ticket charges includes Entry to the park and usage of all the Water Park Rides. Food & Beverage is available at an extra cost.

We consider height as the only criteria to charge for Adult or Child
3.3 Ft to 4.6 Ft is considered as Child and charged as per Child Ticket Rates
4.6 Ft and above is considered as Adult and charged as per Adult Ticket Rates.
Children below the height of 3.3 Ft are free to enter along with their parents / guardians.

Kids can go only for the following rides mentioned below:
• Royal Castle
• Fungama
• Rain Dance ( Disco H2O)
• Wave pool (with parents/ guardian)
• Lazy River (with parents / guardian)

We provide Baggage Counter facility, which is provided at no extra cost at the entry gate. However, Lockers in the changing rooms are charged extra @ Rs.200/- inclusive of taxes per Locker. A refundable cash deposit of Rs.100/- has to be paid extra.

It is mandatory for all visitors to take shower, before entering the water park rides. You may bring costumes from your end or purchase/rent from the park. The costumes must be of Nylon or Lycra only.
Costumes can be bought from the park or can be used on Rent.
On Rent, we provide costumes @ Rs.200/- inclusive of taxes per costume. A refundable cash deposit of Rs.100/- has to be paid extra.

We introduce offers depending on seasons, days, and time of year. Please visit our “Book Now” page to check the offers available for your planned date.
Group discounts are offered to a minimum group size of 15 persons and above.
For Groups beyond 50 pax, please contact our Sales Team on 88050-26901 and email us on

We provide RFID (Cashless) Bands to our guest inside the park, which can be recharged with the required amount. These Bands can be flashed to purchase any items inside the park.

We have associated with V-Link Cabs (Meru Cabs) to provide Transport facility “home back home” to our visitors. This can be booked online or you may call on 7045154788 or email to

Auto Rickshaws are available from park to drop at nearby points such as Lonavala Station or Bus Stop.

As of now, we do not offer any Hotel or accommodation facility. However, this can be booked at any of the several hotels located at Lonavala.

No outside eatables are not allowed.

Once booked online, the date of visit cannot be changed/ cancelled/modified.

Re-entry to the park even on the same day is charged again as a new ticket.

As a park policy, we do not permit any eatables from outside. Alcohol/Tobacco/Non Veg etc is strictly prohibited. Any person found drunk, is also NOT permitted to enter the park.

Tickets uptoa group size of 1 to 49 persons can be bought online, at least one day prior to the date of the visit. Same day tickets can be purchased at the ticket counter itself.

We accept all credit cards and debit cards except Amex.

Wait for the confirmation mail and note down the Transaction Id and Itinerary No. For any further assistance, call us on 022-49422333 / 022-49423333.

WetnJoy does not take responsibility of any damage/loss of your valuables. We have offered Locker facility for the same, which can be utilized to keep your valuables safe.

As of now, we do not offer any express card or fast pass.

Due to technical faults there may be a possibility of ride closure.
The Management makes all efforts to keep the rides live, however rides may remain non-operational due to maintenance or safety-related issues.

Photography is allowed inside the park. However, photography should be limited to one’s own group. No commercial photography is allowed.

Yes .

It is mandatory to buy cigarettes from the smoking zone.

Yes we do provide life jackets. These will be available for the rides where life jackets are required.

Yes. We also have provision of the same on rental basis.

• Clothing for Men
o V-cut , U-trunk swimwear not allowed
o Beach shorts / Jammers / Tights allowed (in polyester/nylon) ONLY
o Water park wear also available for sale in stores
• Clothing for Women:
o SalwarKameez Sarees strictly not allowed
o Swim wear/ Tights & Tees allowed (In polyester/nylon based fabrics)
o Water park wear also available for sale in stores
• Clothing for Kids:
o Swim wear/ Beach wear in polyester/nylon allowed
o Water park wear also available for sale in stores.

Every ride has different specification. Check the safety instruction before entering any rides

Yes. Ticket is mandatory for entry inside park area.

Yes. We have certified lifeguards for all of our attractions. All our lifeguards undergo rigorous training. In addition, our first aid station is staffed with emergency medical technicians.

Yes, different rides have restrictions. We suggest that you read all the safety instructions before entering any slide

No, kennel services are not provided and pets are not allowed in the water.

No, currently we don’t have Wi-Fi facility available. However special arrangements have been made for mobile connectivity, with Vodafone, Idea & Airtel for good network coverage.